Frequently Asked Questions

We recommend once a year, twice if needed. Honestly, most people don't think about cleaning their windows until they start looking bad. After winter, it shows fast. Most of our clients book us twice a year. If you live close to a busy road, a lake or pond, or have a lot of trees nearby, you'll notice your windows get dirty faster.

We tell everyone to expect 2.5 to 4 hours, but it really depends on the number of windows and how dirty they are. We always give an estimate up front so you can plan your day.

Absolutely! A lot of people mix old-fashioned dish soap and vinegar (we won't give away our third secret ingredient, though). Most DIYers get stuck with water spots, calcium buildup, lint, or hard-to-reach spots. That's where we come in.

Probably! We've listed the areas most of our clients are in, but the farthest we've traveled is about two hours from Oak Lawn, IL. For very far addresses we may need to add a small fee to cover gas, since we haven't invented teleportation yet. Just reach out and ask.

Nope, that's one of the most common misconceptions. Rain itself is relatively pure water. What actually causes streaks and spots is rain mixing with dust, pollen, and grime already on the glass. Once your windows are professionally cleaned, rainwater runs off cleanly without leaving marks. And our window cleaning comes with a 2-day spot-free guarantee, so if you do notice spots after a storm, we'll come back and fix it at no charge.

In Illinois, where the weather changes about as often as our beloved (and long-suffering) sports teams' luck, conditions can be unpredictable. We clean through light rain and reschedule only for severe weather or active lightning.

A 2-day spot-free guarantee on window washing, a 15-day clog-free guarantee on gutter cleaning, and a 100% satisfaction guarantee on everything we do: if something isn't right, we'll come back and make it right.

Yes, a $175 minimum service charge applies to any scheduled visit. This helps cover travel, equipment setup, and baseline operational costs. See example pricing scenarios for a realistic starting point.

We reply to quote requests within 2 hours. Just fill out our contact form or give us a call, and we'll follow up with a clear estimate.

We're available Monday through Saturday, 7:00AM to 9:00PM CST.

Yes, People's Window Washing is fully insured, bonded, and licensed, so your property is protected throughout every service visit.